General Terms and Conditions
© MLN AUDIO VISUEL Ltd Any representation or reproduction, even partial, of this publication, in any form whatsoever, is prohibited without the prior written authorization of the publisher or its rights holders.
GENERAL CONDITIONS
Article 2 - Application 2.1 These general conditions apply to the order and purchase of products from sellers through the platform. 2.2 Any customer who places an order for a product offered by a seller within the environment accepts the applicability of these general conditions. This is the principle of a marketplace. 2.3 Deviations and amendments to the provisions of these general conditions can only be made in writing. The other provisions shall remain in force and full effect. 2.4 These general conditions apply both to buyers qualified as consumers and to buyers qualified as consumer professionals. 2.5 Value-added tax (VAT) matters are the responsibility of the seller and the consumer as specified in Article 2.4. The "marketplace" is in no way responsible for any shortcomings or diverse applications in each country worldwide. 2.6 All rights and claims stipulated in these general conditions are also stipulated for the benefit of intermediaries and other third parties engaged in this "marketplace," including explicitly the seller(s) or buyer(s). 2.7 The "marketplace" has the right to modify these general purchase or sale conditions in the interests of a marketplace. The modified conditions shall apply from the moment of their publication on the website. If a buyer subsequently places an order, they thereby accept the application of these general conditions.
Article 3 - Customer Contact 3.1 The customer must be at least 18 years old. 3.2 The customer can be contacted by email. 3.3 The customer acknowledges that the "marketplace" is an intermediary between a manufacturer and serves as a simple marketplace where supply and demand meet. 3.4 The customer declares that they act in accordance with the general conditions and all applicable laws and regulations. 3.5 The customer is responsible for the accuracy of the data they transmit.
© MLN AUDIO VISUEL Ltd Any representation or reproduction, even partial, of this publication, in any form whatsoever, is prohibited without the prior written authorization of the publisher or its rights holders.
Article 4 - Third-Party Offer 4.1 The "marketplace" is the commercial agent of the seller. The customer acknowledges that the purchase agreement is concluded between the customer and the seller. The "marketplace" is not or will not be a party to this agreement. 4.2 In case of questions or complaints regarding products purchased by the customer, the customer must contact the platform, which will provide an address for the return of defective or non-compliant products. If a refund is necessary, the "marketplace" will provide the relevant information. 4.3 The "marketplace" is not responsible in any way, including for defects and non-conformity of the purchased products.
Article 5 - Order and Delivery 5.1 A customer can place an order with the "marketplace" through the normal ordering process. 5.2 The customer may receive an invoice from the seller according to their terms. 5.3 Ownership of the delivered items will only be transferred when the customer has fulfilled their payment obligation.
Article 6 - Refund and Payment 6.1 The customer must pay the purchase price of the product(s) purchased from the seller through the "marketplace" platform. The customer is not relieved of their payment obligation by making a direct payment to the seller. 6.2 Under no circumstances can the "marketplace" be held responsible for an unreasonable delivery delay based on the product's place of production or in accordance with Article 11.1 (force majeure). A refund cannot be requested or obtained unless otherwise specified in writing.
Article 7 - Purchase Provisions from the Seller(s) 7.1 If a customer purchases a product from a seller through the platform, the customer agrees to read and accept the general terms of sale of the relevant seller(s) from whom they purchase one or more products through the platform.
Article 8 - Information and Use of Data 8.1 The customer should keep a close eye on their email so they can receive information sent by the "marketplace" or instructions from the seller, if applicable. 8.2 The "marketplace" is not responsible for information that does not appear in a timely manner, appears unclear, or contains obvious errors, regardless of the source of the information or to whom it is provided. 8.3 The customer acknowledges that their names and addresses, to the extent necessary, are used to fulfill the purchase agreement. 8.4 The customer acknowledges that an evaluation system is part of the sales process. The customer may be invited to participate via email. The customer declares that they will participate in good faith if they choose to do so. The customer guarantees that all information they provide is correct and not misleading. The customer shall refrain from providing and/or mentioning offensive, threatening, or defamatory information. 8.5 The "marketplace" always has the right to refuse to publish a review on the sites or to remove it if the review contradicts laws or regulations, public order, and/or morals.
© MLN AUDIO VISUEL Ltd Any representation or reproduction, even partial, of this publication, in any form whatsoever, is prohibited without the prior written authorization of the publisher or its rights holders.
Article 9 - Miscellaneous 9.1 The "marketplace" has the right to restrict, deny or revoke certain privileges, block orders, refuse or limit items from the seller via the "marketplace" based on the customer's trading history. This is solely at the discretion of the "marketplace." 9.2 Value-added tax (VAT) can never be applied if a tax is imposed by a country of any kind. 9.3 The "marketplace" is in no way responsible for any problems or conflicts related to the application of value-added tax between the seller and the buyer in countries where the application may be applicable in whole or in part. The "marketplace" only acts as a simple intermediary.
Article 10 - Severability Clause 10.1 If any provision of these general conditions is or becomes ineffective, the effectiveness of the other provisions will not be affected. An ineffective provision shall be deemed replaced by an effective provision that most closely approximates the ineffective provision. 10.2 The "marketplace" always has the right to suspend features for offers from sellers on different platforms without having to justify it and without delay.
Article 11 - Force Majeure 11.1 The "marketplace," the seller, the carrier cannot be held responsible for a delay not respected due to any unforeseen event or force majeure, including, in particular, any act by a civil or military authority, strikes, fire, flood, water damage, storm and lightning, accidents, riots, attacks, non-delivery of documents for the creation or production of the product, any action attributable to a third party, or any other circumstance with an external cause that prevents them, directly or through a third party, from fulfilling their obligations.
Article 12 - Applicable Law and Jurisdiction 12.1 The general conditions of the "marketplace" are exclusively governed by English law. All disputes arising from these general conditions are exclusively referred to the competent court of the district of the KENT region, unless the law specifically designates another court.
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